We'd better say it right away; returning an order is not possible. We deliver a product key that you use to activate your purchase. Once the product key has been delivered, it is impossible for us to check whether or not you have used the product key. Returning a product key is therefore not possible. We can never sell the product key again simply because we don't know if it has already been used. We are as transparent as possible in this and therefore we show you the conditions you have to agree to when you place the order. Because it is compulsory, we mention this in our general terms and conditions, but it is also laid down in European, Belgian and Dutch legislation (Civil Code 7 art. 46d).
So (and we can't say frequently enough); do you want to be sure what you're getting into; search for a test version of the program. Almost all brands offer a trial version that you can test for a while. As soon as you are satisfied with it, come back to us and buy it officially.
You can't buy a new car without taking a test drive. Be smart and make a test drive with the program you have in mind.
When it comes to renewing an existing subscription, there is not much going on. You already know what you are using, you know that it works and then you can buy a product key from us to extend your subscription.