Warranty & Service

Warranty on working software: Not good, money back.

Do you have a license that doesn't work, but do you follow the correct instructions? We don't like to see that! We are ready during office hours to help you in the best possible way. We will first check whether your computer meets the minimum system requirements. Your computer, but also your laptop, tablet or mobile phone, will have to meet defined requirements in order for the software to work properly. On the product page you can always find the minimum requirements that your device must meet.

If all this is correct and the software doesn't work anyway, we will give you a new product key to try again. Doesn't it work with the new product key either? Then you just get your money back. But giving money back is not the solution. We prefer to see that you can enjoy your purchase and we want to do our best for that.

What you need to know is: see our webshop as a building market. We are there for the handymen who know what they are doing and also know how to make it. Our employees are not there to install the software or to tell you step by step how to do it. That is why we are there construction companies and craftsmen. Would you like help from our professionals? Subscribe to our up-to-date service and we will help you not only this year, but also all following years with the installation, renewal and updating of your software and licenses.

Services: Subscribe to our up-to-date service!

Your security is only as strong as its weakest link. Because we have over 10 years of experience with antivirus software, Software Outlet is the right specialist to help you with your IT security. After delivering over 300,000 antivirus licenses, you can imagine that we not only have knowledge of software, but above all know exactly how to turn your laptop into an unhackable solution. We advise you on the right software, we ensure the perfect design of that software so that the package works optimally in your situation and finally we advise you about your working method. Unfortunately, it turns out all too often that humans are sometimes a weak link when it comes to security.

We are happy to help you install and activate the software if you subscribe to our up-to-date service: a subscription for when you really want to have it properly arranged. This subscription is for consumers, but absolutely also for SMEs and self-employed customers. Read all about it and subscribe directly to our special page.

Do you prefer to do it yourself? Don't feel obliged to use our services. Enjoy our competitive prices and stay with us to purchase your extension every year!